You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Free Shipping for all 50 States and Us territories only when applied
Free shipping will be either UPS or USPS and is based on the best price achievable for your location.
Express available but shipping charges will be applied. Please check both shipping methods. Your shipping cost can vary widely depending on your location.
Shipping Methods offered;
UPS 2nd Day Air®
UPS Next Day Air®
UPS 3 Day Select®
UPS Standard to Canada
UPS Worldwide Saver®
UPS Worldwide Express®
UPS Worldwide Expedited®
UPS Next Day Air Saver®
Express Mail - We ship from 39110 - check USPS.com for delivery time.
Order must be in system by 3:00 pm to allow processing.
Priority Mail - Large Flat Rate
Priority Mail - Medium Flat Rate
Priority Mail International
Priority Mail International - Medium Flat Rate- 20lb limit - Order must fit in box.
Priority Mail International - Large Flat Rate- 20lb limit - Order must fit in box